Vermont Castings – CFM Majestic – No longer make parts, products unfixable, warranties not honored, waste of money
I purchased a Vermont Castings Stardance DV gas stove in Sept. 2003. Five years later, I was unable to light it.
Turns out Vermont Castings was purchased by CFM, a Canadian company, and driven into the ground. While you can still purchse “Vermont Castings” stoves, be warned: your warranty is useless because the company is out of business. Also, CFM is no longer manufacturing parts, so if your Vermont Castings stove breaks (which is likely), you will not be able to get it fixed.
After three full months of two local companies attempting to get the replacement valve, and constantly being told by CFM that the part was “about to be shipped, ” I was told this morning to throw away my stove and buy a new one.
You can be sure that the new stove I purchase will not be Vermont Castings or any of the companies associated with CFM. This was a costly ($2,300) misadventure.
BTW, the people at CFM are extremely rude, in addition to being incompetent and untruthful. Stay away!
Additional information about this complaint about Vermont Castings – CFM Majestic may be obtained from the author. The author has the choice of leaving additional contact information and further identifying the person or company complained of. If the author provided the information, it could be found below:
Author: Contact with Author
Offender: Vermont Castings – CFM Majestic
Country: Canada State: Ontario City: Mississauga
Address: www. vermontcastings. com
Category: Construction & Repair