TXU Energy – I feel I was tricked into this agreement with txu by de…
I feel I was tricked into this agreement with txu by deceitful tactics telling me that I will positively save money with this plan, when (I feel) they knew that was not the case… I have had my account with these people since 1977. Here is the scoop… Before I signed up for this plan my typical winter usage averaged around 700 to 900 kWh per month. After signing this plan, all of a sudden I’m now using 1900 to 2300 kWh per month. I have a 1300 s. F. Home 2 people occupy wife and I. We have gas heat and water heater… Set thermostat at 69 degrees. Of course when you call it’s “well sir you must be using more now than you ever did in thirty five years.” I don’t think so, before when the two kids were still at home we used less than they say we do now. Ridiculous!!! I wasn’t born last night… I don’t feel I have been treated honestly… Your attention to this matter is appreciated… Thank you.
Additional information about this complaint about TXU Energy may be obtained from the author. The author has the choice of leaving additional contact information and further identifying the person or company complained of. If the author provided the information, it could be found below:
Author: Contact with Author
Offender: TXU Energy
Country: USA State: Texas City: Dallas Zip: 75262
Address: TXU Energy Executive Feedback, PO Box 650764
Category: Construction & Repair