Roto Rooter Africa – Excessive Billing
My fiance requested Roto Rooter to come and provide us with a quote to fix our blocked drain. Roto Rooter arrived later on that afternoon, about 15 minutes after Roto Rooter arrived I was handed a bill for R1550.00. The issue is we specifically requested a quote and never instructed Roto Rooter to go ahead and fix the drain. The other issue is the excesive cost of doing a relatively straight forward task.in total Roto Rooter probably only spent 30 minutes at the property, including the time it took to take the equipment out an in the van, which amounts to an hourly rate equivalent to R 3100 per an hour. I personally think that this behaviour of just going ahead and doing the work is underhand and strongly advise any other people from utilising Roto Rooter due to this behaviour. Roto Rooter appear to currently have an attitude now that they have established themselves to practice in my opinion unethical behaviuor.
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Author: Contact with Author
Offender: Roto Rooter Africa
Country: South Africa State: All Country City: Boksburg
Category: Construction & Repair