Pacific Western

Pacific Western – Furnaces ripoff bought furnace 3 years ago 12,000 dllars this week all the vwelds in top let go theres supposed to be 20 year warranty but cannot contact pacific western

We bought a outdoor woodfurnace 3 years ago& paid over 12,000 for it that came with a lifetime warrantylast week i opened the door & water came pouring out all the welds in the top let go & it is an inclosed unit called dealer we bought it from all they said was they could get a welder to TRY &fix it but there would be no guarantee dealers name (joesph minten 30131 kerwood rd. Rr#3 kerwood ontario nom 2b0) they then tried to sell me another furnace & if i didnt want to do that that they would buy back all the lines & piping for 1/3 of what i paid for it I have tried to get in touch with pacific western through e-mail but it doesnt work I have my sister do all this for me as i dont know anything about computers & i have conjestive heartfailure & had to give up farming all together i dont have the money to get another furnace & i shouldnt have to after paying that kind of money for this junk with a lifetime guarantee that i was hoping would last me the rest of my life PLEASE help me yours truely
london, Ontario

Additional information about this complaint about Pacific Western may be obtained from the author.  The author has the choice of leaving additional contact information and further identifying the person or company complained of.  If the author provided the information, it could be found below:

Contact information:
Author: Contact with Author

Offender: Pacific Western
Country: Canada State: Ontario City: Atikokan
Address: Box 267 Atikokan On
Phone: 5196523846
Category: Construction & Repair

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