Norton Antivirus – Norton Service keeps me on hold.
I used Norton’s free performance checkup, it was Norton’s way of saying thanks for purchasing “Norton Internet Security 2009” Little did I know it was only a ploy to sell me something else. Namely “Norton PC Tune up Service” I paid for the service and was given a service number and a phone number to call: 877 788 4877 I called and was put on hold for over an hour, I finally gave up.
I wrote an e-mail to symantec: [email protected] Suth.com I explained my complaint as here and I have had no response. I must also mention that this service is outsourced to who knows where.
So good luck to anyone who buys anything from Symantec.
Additional information about this complaint about Norton Antivirus may be obtained from the author. The author has the choice of leaving additional contact information and further identifying the person or company complained of. If the author provided the information, it could be found below:
Author: Contact with Author
Offender: Norton Antivirus
State: Vermont City: Burlington
Address: 350 Ellis Street
Category: Construction & Repair