Invicta Roofing – Failure to repair leaking roof under guarantee
Invicta replaced my roof promising a 5 year guarantee on materials and labour. The workmanship was shoddy and the roof leaked in a number of places. I pointed out to Alan that the roof was not straight, he said not to worry as it will not leak!
I have had ongoing leaks, a year has passed since the repair and my roof is still leaking. My spare room ceiling has now been damaged beyond repair and needs to be replaced.
When i phone Alan hopper he doesn’t take my calls so i have resorted to using different telephones which he answers, promising to come but on seven occasions failed to do so on the agreed date.
Now when i phone him using different phones when he hears my voice he hangs up.
He knows the problems that need repair he knows he is liable but is not prepared to deliver on his guarantee
I am my wits end, so please help me to get service from this company.
Additional information about this complaint about Invicta Roofing may be obtained from the author. The author has the choice of leaving additional contact information and further identifying the person or company complained of. If the author provided the information, it could be found below:
Author: Contact with Author
Offender: Invicta Roofing
Country: South Africa State: All Country City: Fish Hoek
Category: Construction & Repair