Firestone – Brakes on wrong

I took my truck in just for a standard inspection because me and my family was traveling from Twentynine Palms CA to Missouri. I took it to the Firestone in Cathedral City, CA. We was told that my brakes and Rotors needed to be replaced so we said ok. To make a long story short they put my brakes on wrong and I let them know that when I tried to stop at a stop sign my truck kept on going they told me to bring it in, really my truck would not stop. Then I was told to have it towed to them ok on firestone right, nope they wanted me to pay 350.00 to have it towed to there shop. I am so upset due to firestones mistake this could of cause a deadly accident involving my children and granddaughter. I would never recommend anyone to go there I have took all steps to get in touch with area management and still nothing I am now waiting to hear from districted management I don’t take it lightly when my babies life’s are in danger due to stupidity on there end so I will take this matter as far as I need to.

Additional information about this complaint about Firestone may be obtained from the author.  The author has the choice of leaving additional contact information and further identifying the person or company complained of.  If the author provided the information, it could be found below:

Contact information:
Author: Contact with Author

Offender: Firestone
Country: USA
Category: Construction & Repair

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