Ethan Allen – Unwilling to resolve quality problems
I had plantation shutters installed by Ethan Allen at a very large price. The installation was very poor, when I contacted Ethan Allen, they said I would have to be home at the vendors convenience. I accommodated the vendor three times. Finally, after another attempt to resolve the bad installation failed, I said the vendor needs to be available at my schedule.
Ethan Allen said the work must be done during normal business hours. Since I contracted with Ethan Allen, I am readily available during Ethan Allen’s business hours. However, the vendor will only come to my home at his convenience.
I have given the vendor more opportunities to correct THEIR poor workmanship and yet they insist on me accommodating their schedule.
I am very disappointed with Ethan Allen’s customer service and workmanship. I spent $8,000.00 with expectations of superior quality. I didn’t get what I contracted for.
Additional information about this complaint about Ethan Allen may be obtained from the author. The author has the choice of leaving additional contact information and further identifying the person or company complained of. If the author provided the information, it could be found below:
Author: Contact with Author
Offender: Ethan Allen
State: Texas City: Alief
Address: p. o. box 1966
Category: Construction & Repair